Complements existing Passport 24/7 support operations with extended project reach into 90+ countries; adds new presence in the US and Asia
Exclusive Group today announced its acquisition of global managed IT services provider, ITEC Intelligent Services PLC (www.itec-is.com). As well as complementing the value-adding expertise of the Group’s Passport 24/7 professional services, the acquisition adds new, comprehensive global project delivery, installation and onsite support capabilities on every continent. It also extends Exclusive’s in-country presence into the United States and mainland Asia for the first time.
“This acquisition underlines our status and ambition as a global company, with the ability to provide high quality, continuous technical and project support for global deals with major vendors, resellers partners and their customers,” said Olivier Breittmayer, CEO of Exclusive Group. “The ITEC business is highly regarded by major IT brands and blue-chip clients, and its in-house team of more than 50 professionals brings new skills as well as a strong ‘can-do’ culture that mirrors the Exclusive spirit. This is a big boost for our diverse value-added services proposition, and to our continuing geographic expansion into new territories. It means even richer services for all our partners to benefit from, and the ability to manage more global deals end-to-end from project deployment and delivery to 24/7 support and on-site break/fix.”
With headquarters and a 24/7 technical support centre situated in the UK, ITEC’s universal time zone coverage is aided by extra sites in Florida, Singapore and Malaysia, while a network of onsite break/fix support providers enables presence in over 90 countries worldwide. Focusing principally on networking, security and datacentre technologies, ITEC customers currently include major IT distributors, service providers like BT, Vodafone and AT&T, and global IT vendors including Microsoft, Cisco, HP and Avaya.
“We’ve worked with Exclusive on many major project and support contracts, and developed a strong mutual respect for the quality and professionalism of our work. The two businesses are a good match and this is a very positive move for everyone involved with ITEC,” said Ross Teague, CEO of ITEC. “The whole ITEC team has worked extremely hard to earn its success and reputation, and the next stage of the journey promises to be even bigger and better.”